The number of Internet-connected devices hit 8.7 billion in 2012.bcg.perspectives : Navigating a world of digital Disruption
IP-enabled sensors are projected to exceed 50 billion by 2020.
Canadian customers want omni-channel experiences.Accenture 2015 - Canadian Customer 2020
We are no longer an economy of products and services.R "Ray" Wang - Disrupting digital business, HBR 2015
The digital transformation demands that we focus our attention on experiences and outcomes.